Guest Relation Associate

Job description

## About the Role Fairmont Hotels & Resorts is seeking an enthusiastic **Guest Relation Associate** for its flagship property in Udaipur, Rajasthan. This is an entry‑level, full‑time position within the hospitality division, focused on delivering exceptional guest experiences. ## What You'll Do - Greet and assist guests throughout their stay, ensuring a warm and welcoming atmosphere. - Address guest inquiries, requests, and concerns promptly and professionally. - Coordinate with housekeeping, food & beverage, and other departments to fulfill guest needs. - Maintain accurate records of guest interactions and feedback. - Support the front‑office team with check‑in/check‑out processes as needed. ## Required Qualifications - Strong communication and interpersonal skills. - Passion for hospitality and delivering high‑quality service. - Ability to work in a fast‑paced, guest‑focused environment. - Basic computer literacy (MS Office, property management systems). - Fluency in English; knowledge of Hindi or local languages is a plus. ## Benefits - Competitive salary range of ₹35,000 – ₹40,000 per month. - Opportunities for career growth within a global hotel brand. - Employee discounts on hotel stays and dining. - Comprehensive training and development programs. - Health and wellness benefits.

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