Cloud Support Engineer Fresher
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Job description
## About the role We are looking for enthusiastic fresh graduates to join our Cloud Support team. As a Cloud Support Engineer, you will assist customers in troubleshooting cloud‑based services and ensure smooth operation of our platform. ## What you'll do - Respond to customer tickets and queries related to cloud infrastructure. - Diagnose and resolve issues involving networking, storage, and compute resources. - Collaborate with senior engineers to improve support processes and documentation. - Participate in on‑call rotations to provide 24/7 coverage as needed. ## Required qualifications - Recent graduate (B.Tech/B.E. or equivalent) in Computer Science, IT, or related field. - Basic understanding of cloud concepts (IaaS, PaaS) and networking fundamentals. - Strong analytical and problem‑solving abilities. - Good communication skills and a customer‑centric attitude. ## Benefits - Hands‑on experience with leading cloud platforms. - Mentorship from experienced engineers. - Competitive stipend and performance‑based incentives. - Opportunity for full‑time placement after the internship period.
Required skills
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Compensation
Estimated range — based on Fresher with 0-1 years experience (4 similar listings). Actual compensation may vary based on your specific experience, interview performance, and the company’s internal bands.
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